Complain about airports and airlines super thread

[pedoe]

if you cant do shit bout it, dont say anything...complaining makes people sound pathetic

[Poesia [ ] T]

Anyone traveled recently and gone through any of these New Policies and Searches.

[Ski Mask]

I love the thought process with this one. somebody lit his bomb-underwear on fire ergo, you cant have carry on luggage now. WTF?? did he light his carry on bag on fire? FUCK NO.

[gasfacevictm]

Most Asian airlines are awesome and spoil you as far as refreshments.

I got on some shitty Northwest flight from Tokyo to Philly a few years ago and they didn't even offer free booze. $5 for a can of Budweiser. But, I did get a row of seats to myself. But, they only played Mr. Magoo's Christmas special and shit like that as in flight movies.

 

I enjoy turbulence.

I especially like the propellor driven airplanes at rinky dink airports in third world countries.

[i eat babies]

Dude fighting back:

 

 

United Airlines Song Background (Detailed Version)

 

On March 31, 2008 Sons of Maxwell began our week-long-tour of Nebraska by flying United Airlines from Halifax to Omaha, by way of Chicago. On that first leg of the flight were seated at the rear of the aircraft and upon landing and waiting to deplane in order to make our connection a woman sitting behind me, not aware that we were musicians cried out: “My god they’re throwing guitars out there”. Our bass player Mike looked out the window in time to see his bass being heaved without regard by the United baggage handlers. My $3500 710 Taylor had been thrown before his.

 

I immediately tried to communicate this to the flight attendant who cut me off saying: “Don’t talk to me. Talk to the lead agent outside”. I found the person she pointed to and that lady was an “acting” lead agent but refused to talk to me and disappeared into the crowd saying “I’m not the lead agent”. I spoke to a third employee at the gate and when I told her the baggage handlers were throwing expensive instruments outside she dismissed me saying “but hun, that’s why we make you sign the waiver”. I explained that I didn’t sign a waiver and that no waiver would excuse what was happening outside. She said to take it up with the ground crew in Omaha.

 

When I got to Omaha it was around 12:30 am. The plane was late arriving and there were no employees visible. Although I was told later that it wouldn’t have mattered, I should have taken my hard case out of the padded protective exterior case to examine the guitar at the airport but I didn’t. The guitar case looked ok and we were tired, went to the hotel and then to sleep for our early morning pick-up by the tour managers the next day. When they picked us up in the early morning we would not be back in Omaha for seven days. It was later that day at sound check that I discovered that the base of my Taylor had been smashed.

 

One week later I returned to Omaha for my return trip. I explained what had happened and the United agent in Omaha said I needed to start a claim at the airport where the trip began (Halifax). So here is what happened next.

 

When I got home to Halifax I was told that United doesn’t really have a presence there and that Air Canada is their partner. Every plane I flew on that day said “United” on the side but technically they have no presence there. So, Air Canada gave me a phone number to start my claim with United. When I called the number United said I had to return to the Halifax airport with the guitar to show the damage to someone and open a claim. When I returned to the Halifax airport I met with an Air Canada employee, because United has no presence there, and that person acknowledged the damage, opened a claim number but “denied” the claim because Air Canada would not be responsible for damage caused by United employees in Chicago (which still makes sense to me).

 

I took the claim number and called United back. They never seemed to be able find the claim number on several subsequent phone calls but at the last minute it would always surface. I spoke several times to what I believe were agents in India who, ironically were the most pleasant, and seemed genuinely sorry for what had happened. Three or four months later I got directed to the Chicago baggage offices of United and after several attempts to speak with someone was told to simply bring in the guitar for inspection…to Chicago…from Halifax, Canada.

 

When I explained that Halifax is far from Chicago someone then said my claim needed to go through Central Baggage in New York and they gave me a toll free phone number. I phoned that number and spoke to someone. She couldn’t understand why someone in Chicago thought she would be able to help me but she seemed to feel for me and asked me to fax her all the information. I did and a few weeks passed with no reply. I called back and the lady said she’d never received the fax. Then I asked her to look for it and surprisingly, there it was. When she found it she asked me to give her a couple of days and to call back. I did, and by the time I phoned again two days later, the number had been discontinued.

 

I had to start all over again with the same 1-800 # to India, where they were as sorry as ever for what happened, couldn’t find my claim at first, and told me I needed to bring the guitar into Chicago’s O’Hare for inspection. Six months had gone by and the guitar had now been repaired for $1200 to a state that it plays well but has lost much of what made it special. I spoke to a customer service manager in India who promised to forward a note to have someone in Chicago contact me. I received a letter a about a month later from Chicago with no name or contact info, saying someone would be contacting me about this.

 

Another month went by and I received an email from a Ms. Irlweg, in Chicago I believe. Basically said she was sorry this happened and denied my claim. Some of her reasons included :

 

•I didn’t report it to the United employees who weren’t present when we landed in Omaha

•I didn’t report to the Omaha airport within 24 hours while I was driving to places that weren’t Omaha

It was an Air Canada issue

•Air Canada already denied the claim (as I mentioned, because Air Canada would not pay for United’s damages), but I’m still unsure as to why I needed to report it in Omaha within 24 hours if it was clearly Halifax’s responsibility

•Someone from United would need to see the damage to a guitar that was repaired

So after nine months it came down to a series of emails with Ms. Irlweg and, despite her refusal to introduce me to her supervisor, our conversations ended with her saying United would not be taking any responsibility for what had happened and that that would be the last email on the matter. My final offer of a settlement of $1200 in flight vouchers, to cover my salvage costs repairing the Taylor, was rejected.

 

At that moment it occurred to me that I had been fighting a losing battle all this time and that fighting over this at all was a waste of time. The system is designed to frustrate affected customers into giving up their claims and United is very good at it. However I realized then that as a songwriter and traveling musician I wasn’t without options. In my final reply to Ms. Irlweg I told her that I would be writing three songs about United Airlines and my experience in the whole matter. I would then make videos for these songs and share them on YouTube, inviting viewers to vote on their favourite United song. My goal: to get one million hits in one year.

 

To date I have written “United: Song 1” and “United: Song 2” and I’m proud to now release the first video in the trilogy. The response has been incredible so far. Everyone involved in the recording of the track and filming/editing of the video has volunteered their time and pre-production work is underway for the filming of United: Song 2 (hopefully to be released later this summer).

 

United has demonstrated they know how to keep their airline in the forefront of their customer’s minds and I wanted this project to expand upon that satirically. I’ve been done “being angry” for quite some time and, if anything, I should thank United. They’ve given me a creative outlet that has brought people together from around the world. We had a pile of laughs making the recording and the video while the images are spinning on how to make “United: Song 2” even better than the first. So, thanks United! If my guitar had to be smashed due to extreme negligence I’m glad it was you that did it. Now sit back and enjoy the show.

 

Dave Carroll

 

 

This song alone managed to cripple united's stock apparently.

[Pet]

My guess is that airplanes will be banned in the US in a few years.

[john brown]

[Ferris Bueller]

I don't fly very often, maybe once or twice a year. I've flown Northwest exclusively since living in Minnesota, and always to destinations which were reachable non-stop direct. I'm not exactly the globe-trotting type, but I do fool around on travel websites and I see the ridiculous itineraries based on hub locations. Still doesn't make sense (probably due to airport capacity and what size planes they can support).

 

Flight experience has been fine with Northwest, but I was pretty miffed the first time I was charged $15 to check one luggage item. Airlines can't operate on their own correctly, so the customer ends up taking the hit. Another thing which kind of tweaked me a bit was when NWA couldn't reach contract agreements with their union maintenance engineers, so they brought in outside labor to fill their shoes. Try giving that thought when the wheels are up.

[SystemFailure]

JFK /endthread

[Ferris Bueller]

Everybody knows that Atlanta Hartsfield and Chicago O'Hare are the two most ridiculous airports.

[ShortFuse]

Never flown

[IHATEU]

for the most part as of late i only fly VIRGIN and i have not a single complaint.... lines, checkin, food, delays, not a fucking thing. its just so fucking awesome to not have to deal with bullshit... i suggest if your flying coast to coast or overseas fly virgin... seriously.

 

also i have been stressing these new "rules"... i had two friends fly last week, one to LA and one to Dallas and both said shit was smooth and no new bullshit...

[injury]

Fuck it im taking the train.

 

last time i took amtrak we hit a deer.

then when we got off there wasn't any blood on the front.. i was disappointed.

 

 

 

 

 

:o

[TheoHuxtable..]

 

[TheoHuxtable..]

[Brickos]

^^^ LAX people

 

Qantas passengers who sat on a defective A380 for five hours at Melbourne Airport yesterday finally departed for Los Angeles this afternoon, after yet another delay.

 

http://www.smh.com.au/travel/travel-news/issues-one-after-the-other-on-delayed-a380-20100104-lpmh.html

[RALPH LAUREN]

i just took a flight back from diego.

late nite flight, they turn all the lights out and everyone is sleeping.

i was wide awake, one of few...

so old man was coming back from the bathroom, prob cant c shit, sits down in the wrong seat (thinking it was his seat)...

seat had a teenage girl in it (asleep), she let's out n ear shattering scream...

like i just got stabbed type of scream...

the whole plane panics, people getting up and freaking out, lights flashing, stuerdes getting pushed around, all out hysteria...

fuck i was laughing hard...

americans r paranoid as shit, its sad.

SIDENOTE, fuck USAIRWAYS, niggas dont even hand out peanuts.

[Brickos]

^^^ LAX people

 

Qantas passengers who sat on a defective A380 for five hours at Melbourne Airport yesterday finally departed for Los Angeles this afternoon, after yet another delay.

 

http://www.smh.com.au/travel/travel-news/issues-one-after-the-other-on-delayed-a380-20100104-lpmh.html

 

Again again...

 

http://www.smh.com.au/travel/travel-news/another-long-tarmac-wait-for-qantas-a380-passengers-20100106-ltbw.html

 

:D

[remainunderated]

:rolleyes: :rolleyes: so wait,you can fly out of the country and travel the world and still want to complain?

[Brickos]

Damn straight - they're not flying you for free - they fuck up that's fair game to complain...

 

(nothing to do with me)

[fishsticks]

The one airline i hate is american airlines, everytime i have flew with them, every empolyee had an attitude, and the seats sucked.

[george jetson]

based on my experiance... if you make sure to have a few drinks before your flight and never fail to get to the airport early you shouldnt have any problems. i have heard nothing but GREAT things about virgin america, but i have yet to fly them myself. people talk shit about southwest but they have helped me fly to a gang of places for very cheap. simple fact is that shit happens when it comes to anything you do. airports and airlines are no exception.

 

but seriously... traveling is usually very fun.

[ImChristeezy]

i hate sitting right behind the people who are apparently "first class" and watch them get better snacks and drinks then me.

 

oh yeah and FUCK Airtrans terrorist ass airlines. never again.

[where]

Afghanistan.

[!@#$%]

i took intercontinental flights the other day and there were no individual screens.

delta sucks.

 

then the amtrak before us killed someone.

delays delays delays

[Lesbian Fisting]

SAS and Lufthansa are top notch.

[SystemFailure]

Luftwaffe was kinda annoying

[Edward Orenthal Norton]

besides feeling like a genie pig in the full body scanner thing, and thinking i had just contracted cancer from it. i was fine.

 

my flights were actually faster than usual this year.

[Schnitzel]

no complaints here except for united airlines.

try upgrading my check in experience? NO try upgrading my flight goddamnit.

let me pick a seat.......

but on the good front the girl at united in JFK airport let me off $300.00 the call centre said I was going to have to pay after changing my flight.

[SukiSukiNow]

frontier GHETTO air

 

fuck american air and continental they can suck my dick