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mental invalid

ipod craps out...take it to an apple store

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i went twice....

 

once they fixed it on the spot

 

the second time, they gave me a new one....

 

 

just passing it on...

 

 

*scratches new ipod

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man complaining to big companies consistantly really pays off in the end. just insist on talking to a manager or bring the problem straight to them. they'll pretty much bend over backwards to help you out(no homo)

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did you have apple care (apples insurance program) when you took it in?..cuz a friend of mine just bought one recently and they advised him to get applecare at the apple store if something ever happened to it...

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i got my ipod at best buy. hard drive died. went to apple store. they gave me new one on the spot. didnt even ask if i had warranty.

 

i hate best buy.

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what generation doesnt matter, what matters is the warranty

 

standard warranty, 90 days phone support, 1 yr sending it in.

 

apple care - 1 year of phone support, 2 year sending it in

 

 

i got the apple care, but only after i called apple and they said that my 90 days was up, but you have 1 year to get the extended...

 

call over the phone for apple care and you can claim the education price, a couple bucks off...

 

if you go to an apple store, go to the apple site first and schedule an appt...

 

i think thats all i can advise of...but yeah i got the apple care, but im not sure if its needed...

 

i guess at 300 bucks, its probably a better bet, i just get pissed about me having to insure myself against a faulty product...

 

oh and headphones are also under warranty....i get a new set

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Originally posted by FunTimePartyTeam@Jul 14 2005, 06:33 PM

i have to repeat the question.... even if its previous gen?

 

 

just bring it in... not like a non functioning ipod is gonna help you.. what do you ahve to lose?

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