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ipod craps out...take it to an apple store

Discussion in 'Channel Zero' started by mental invalid, Jul 14, 2005.

  1. mental invalid

    mental invalid Dirty Dozen Crew

    Joined: May 11, 2001 Messages: 13,050 Likes Received: 8
    i went twice....

    once they fixed it on the spot

    the second time, they gave me a new one....


    just passing it on...


    *scratches new ipod
     
  2. nicole mole

    nicole mole Member

    Joined: May 21, 2004 Messages: 404 Likes Received: 4
    even if you have an older one?
     
  3. Tough Love

    Tough Love Senior Member

    Joined: Oct 10, 2004 Messages: 1,894 Likes Received: 2
    man complaining to big companies consistantly really pays off in the end. just insist on talking to a manager or bring the problem straight to them. they'll pretty much bend over backwards to help you out(no homo)
     
  4. dumy

    dumy Veteran Member

    Joined: Oct 8, 2004 Messages: 5,056 Likes Received: 0
    did you have apple care (apples insurance program) when you took it in?..cuz a friend of mine just bought one recently and they advised him to get applecare at the apple store if something ever happened to it...
     
  5. hulk hogan

    hulk hogan Member

    Joined: Oct 31, 2001 Messages: 648 Likes Received: 0
    i got my ipod at best buy. hard drive died. went to apple store. they gave me new one on the spot. didnt even ask if i had warranty.

    i hate best buy.
     
  6. FunTimePartyTeam

    FunTimePartyTeam Senior Member

    Joined: Apr 19, 2005 Messages: 2,029 Likes Received: 0
    i have to repeat the question.... even if its previous gen?
     
  7. Safe Fun

    Safe Fun Member

    Joined: Nov 4, 2003 Messages: 798 Likes Received: 4
    Good posting, I was just about to send mine in..
     
  8. GEEB

    GEEB Senior Member

    Joined: Dec 6, 2004 Messages: 1,803 Likes Received: 43
    best buy's return policy is a bitch with no legs...
     
  9. mental invalid

    mental invalid Dirty Dozen Crew

    Joined: May 11, 2001 Messages: 13,050 Likes Received: 8
    what generation doesnt matter, what matters is the warranty

    standard warranty, 90 days phone support, 1 yr sending it in.

    apple care - 1 year of phone support, 2 year sending it in


    i got the apple care, but only after i called apple and they said that my 90 days was up, but you have 1 year to get the extended...

    call over the phone for apple care and you can claim the education price, a couple bucks off...

    if you go to an apple store, go to the apple site first and schedule an appt...

    i think thats all i can advise of...but yeah i got the apple care, but im not sure if its needed...

    i guess at 300 bucks, its probably a better bet, i just get pissed about me having to insure myself against a faulty product...

    oh and headphones are also under warranty....i get a new set
     
  10. Vanity

    Vanity Veteran Member

    Joined: Apr 11, 2000 Messages: 7,673 Likes Received: 6

    just bring it in... not like a non functioning ipod is gonna help you.. what do you ahve to lose?
     
  11. bufme1

    bufme1 Senior Member

    Joined: Nov 21, 2001 Messages: 2,340 Likes Received: 2
    so does that mean you have to reinstall all of the music?
     
  12. fermentor666

    fermentor666 Veteran Member

    Joined: Sep 27, 2003 Messages: 8,152 Likes Received: 15
    If your I-Pod doesn't work, it's because I dropped it.
     
  13. mental invalid

    mental invalid Dirty Dozen Crew

    Joined: May 11, 2001 Messages: 13,050 Likes Received: 8

    you fucking bet thats what it means
     
  14. Hermdog

    Hermdog Elite Member

    Joined: Nov 6, 2003 Messages: 4,504 Likes Received: 9
    back up that music there buddy
     
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